Riskified is seeking an experienced Account Director to lead strategic client relationships and drive revenue growth in the e-commerce fraud prevention space. Join our dynamic team to help merchants thrive securely in the digital marketplace.

As an Account Director at Riskified, you will be at the forefront of our mission to empower e-commerce businesses with cutting-edge fraud prevention solutions. Your primary responsibility will be to own and nurture relationships with a portfolio of high-value clients, ensuring they maximize the value from our platform while identifying upsell opportunities. You will collaborate closely with cross-functional teams, including sales, product, and customer success, to deliver tailored strategies that address client needs and drive mutual success. This role requires a strategic thinker who can analyze market trends, client feedback, and performance metrics to inform business decisions. In addition, you will contribute to thought leadership by participating in industry events and sharing insights on fraud management. Riskified values innovation and agility, offering you the chance to make a tangible impact in a rapidly evolving industry. If you are passionate about e-commerce and client advocacy, this position provides an exciting platform to advance your career in a supportive, high-growth environment.

• Bachelor's degree in Business, Marketing, or a related field
• 7+ years of experience in account management, sales, or client services, preferably in e-commerce or fintech
• Proven track record of managing key accounts and achieving revenue targets
• Strong understanding of e-commerce operations and fraud prevention challenges
• Excellent communication and negotiation skills
• Proficiency in CRM tools like Salesforce
• Ability to work remotely across time zones, with occasional travel
• Fluency in English and Portuguese

• Competitive salary and performance-based bonuses
• Comprehensive health insurance and wellness programs
• Flexible remote work arrangements with home office stipend
• Professional development opportunities and certifications
• Generous paid time off and parental leave
• Stock options in a growing company
• Collaborative global team environment