Terms and Conditions

Account Creation Requirements:

• • You must be at least 18 years old to create an account
• • Provide accurate, current, and complete information
• • Maintain and update your information as necessary
• • Use a valid email address and phone number
• • Create a strong, unique password

Account Security and Responsibilities:

• • Maintain the confidentiality of your login credentials
• • Notify us immediately of any unauthorized access
• • You are responsible for all activities under your account
• • Do not share your account with others
• • Log out when using shared devices

Account Verification and Suspension:

• • We may require identity verification for certain services
• • Accounts may be suspended for policy violations
• • We reserve the right to terminate accounts at our discretion
• • Suspended accounts may lose access to certain features

Employer Responsibilities:

• • Post accurate, detailed, and non-discriminatory job descriptions
• • Comply with all applicable employment laws and regulations
• • Respond to applications in a timely manner
• • Maintain confidentiality of applicant information
• • Provide clear terms for contract positions
• • Ensure compliance with wage and hour laws
• • Conduct any background checks or screenings in accordance with applicable law and with the candidate’s consent

Job Seeker Responsibilities:

• • Provide accurate and truthful information in applications
• • Maintain up-to-date and professional profiles
• • Respond promptly to employer communications
• • Honor commitments and interview schedules
• • Provide honest feedback about opportunities

Platform Role and Limitations:

• • We facilitate connections but do not guarantee employment
• • Employment agreements are between users and employers
• • We are not responsible for employment disputes
• • We may assist with mediation in certain cases
• • Platform fees are separate from employment compensation
• • We do not conduct background checks; employers or third-party providers may do so at their discretion

Certification Overview:

• • Skivyy certifications assess knowledge and practical skills in specific domains offered on the Platform
• • Certifications are designed to provide employers with signal-rich indicators of a candidate’s capabilities
• • Certifications are valid for six (6) months from the date of issuance unless otherwise stated on the certification page
• • After expiry, a certification is considered stale and should not be relied upon by employers without recertification

Eligibility, Identity, and Test Environment:

• • You represent and warrant that you will take the test yourself without substitution or assistance
• • You agree to identity verification measures, which may include government ID checks and biometric or liveness verification when enabled
• • You must use an appropriate test environment free of unauthorized materials and devices
• • Any attempt to falsify identity or delegate the test to another person is strictly prohibited

Test Integrity and Academic Honesty:

• • No collaboration with other test-takers
• • No use of unauthorized materials or resources
• • No sharing, copying, recording, or distribution of test questions or answers
• • No use of automated tools, bots, or generative AI unless expressly permitted
• • Violations may result in immediate test failure, revocation of certification, and account suspension or termination

Retakes, Waiting Periods, and Fees:

• • If you fail a certification, you may retake after a cooling-off period indicated at the time of testing
• • Retakes may require additional fees and can be limited in frequency to preserve test integrity
• • Skivyy may update test content at any time; retakes may differ from prior attempts

Proctoring, Monitoring, and Data Use:

• • Tests may be proctored and monitored using video, audio, screen capture, or metadata analysis
• • Proctoring data is processed in accordance with our Privacy Policy and retained only as necessary for integrity and compliance
• • You consent to such monitoring and processing when you attempt a certification that indicates proctoring

Revocation, Suspension, and Appeals:

• • Certifications may be suspended or revoked for integrity violations or misconduct
• • We may notify employers who relied on a certification that has been revoked
• • You may appeal revocation decisions within 14 days by contacting [email protected] with supporting evidence

Employer Use and Interpretation:

• • Employers are solely responsible for interpreting certification results and determining job fit
• • Certifications are indicators, not guarantees, of on-the-job performance
• • Employers may require additional interviews, assessments, or background checks

Accessibility and Accommodations:

• • Skivyy provides reasonable testing accommodations as required by applicable law
• • Requests should be submitted in advance with sufficient documentation
• • Approved accommodations will be implemented in a manner that preserves test integrity

No Guarantee of Employment or Outcomes:

• • Earning a certification does not guarantee a job, contract, project award, or interview
• • All hiring and contracting decisions are at the sole discretion of employers
• • Certifications do not create any employment relationship with Skivyy

Subscription Plans and Billing:

• • Monthly and annual billing options available
• • Automatic renewal unless cancelled
• • Price changes with 30-day notice
• • Billing cycles begin on subscription start date
• • Failed payments may result in service suspension

Premium Features and Access:

• • Weekly and hourly project access
• • Enhanced profile visibility and priority placement
• • Certificate discounts and exclusive offers
• • Dedicated support and priority assistance
• • AI-powered work assistance tools
• • Advanced analytics and insights

Cancellation and Refund Policy:

• • Cancel anytime through account settings
• • 7-day money-back guarantee for new subscriptions
• • No refunds for partial months or years
• • Access continues until end of billing period
• • Refunds processed within 5-10 business days

No Guarantee of Employment or Project Awards:

• • Pro membership increases visibility and access but does not guarantee interviews, job offers, or project awards
• • Employers retain sole discretion over hiring and selection decisions
• • Pro features do not create any employment relationship with Skivyy

Data Collection and Processing:

• • Personal information (name, contact details, professional history)
• • Resume and portfolio materials
• • Application and interview data
• • Certification and testing results
• • Platform usage and analytics data
• • Communication and support interactions

Data Security Measures:

• • End-to-end encryption for sensitive data
• • Secure data centers with physical security
• • Regular security audits and penetration testing
• • Access controls and authentication protocols
• • Incident response and breach notification procedures

Data Sharing and Third Parties:

• • Employer access to applicant information with consent
• • Service providers under strict confidentiality agreements
• • Legal compliance and law enforcement requests
• • Business transfers with user notification
• • Aggregated, anonymized data for analytics

Platform Intellectual Property:

• • All platform content, design, and functionality owned by Skivyy
• • Trademarks, logos, and brand elements are protected
• • Software, algorithms, and proprietary technology
• • Certification content and testing materials
• • User interface and user experience design

User Content and Licenses:

• • You retain ownership of your original content
• • Grant us license to use, display, and distribute your content
• • License is non-exclusive, worldwide, and royalty-free
• • We may use content for platform improvement and marketing
• • You represent you have rights to all content you submit

Copyright and DMCA Compliance:

• • Respect intellectual property rights of others
• • Report copyright violations through designated channels
• • Counter-notification procedures available
• • Repeat infringers may have accounts terminated

User Indemnification:

You agree to indemnify and hold harmless Skivyy from:

• • Violations of these Terms or applicable laws
• • Claims arising from your use of the Platform
• • Infringement of third-party intellectual property rights
• • Employment-related disputes or claims
• • Costs of defense and settlement

User-Initiated Termination:

• • Close your account at any time through account settings
• • 30-day grace period for data recovery
• • Permanent deletion of personal data after grace period
• • Cancellation of active subscriptions
• • Loss of access to platform services

Platform-Initiated Actions:

• • Temporary suspension for policy violations
• • Permanent termination for serious violations
• • Immediate suspension for security threats
• • Appeal process for suspension decisions
• • Progressive discipline for repeated violations

Effect of Termination:

• • Immediate cessation of platform access
• • Termination of all active services and subscriptions
• • Retention of certain data for legal compliance
• • Potential impact on ongoing applications or contracts

Dispute Resolution Process:

• • Informal resolution through customer support
• • Mediation for unresolved disputes
• • Binding arbitration for certain claims
• • Small claims court for eligible disputes
• • Class action waivers apply

Governing Law and Jurisdiction:

• • These Terms governed by laws of British Columbia, Canada
• • Disputes subject to jurisdiction of Canadian courts
• • International users subject to local law requirements
• • Platform operates under Canadian legal framework

Limitation Period:

• • Claims must be filed within 12 months of incident
• • Failure to file within period bars all claims
• • Discovery rule exceptions may apply
• • Tolling agreements may extend periods

Terms Modification Process:

• • We reserve the right to modify these Terms at any time
• • Material changes require 30-day advance notice
• • Non-material changes effective immediately
• • Continued use constitutes acceptance of new Terms
• • Opt-out available for material changes

Notification Methods:

• • Email notifications for account holders
• • Platform announcements and banners
• • Mobile app push notifications
• • Social media announcements
• • Direct communication for critical changes

Platform Updates and Maintenance:

• • Regular updates to improve functionality and security
• • Scheduled maintenance windows with advance notice
• • Emergency updates for critical security issues
• • Backward compatibility maintained when possible
• • User training and documentation updates

Severability and Enforceability:

• • If any provision is found unenforceable, others remain valid
• • Invalid provisions modified to maximum enforceable extent
• • Entire agreement between parties
• • No oral modifications or side agreements
• • Waiver of one provision does not waive others

Force Majeure and Unforeseen Events:

• • We are not liable for events beyond our control
• • Natural disasters, government actions, or technical failures
• • Reasonable efforts to mitigate impacts
• • Service restoration as soon as reasonably possible

Assignment and Transfer:

• • You may not assign your account or rights
• • We may assign our rights and obligations
• • Business transfers with user notification
• • Successors bound by these Terms

Company Information:

Company: Skivyy Inc.

Website: https://skivyy.com

Location: Vancouver, British Columbia, Canada

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM PST