Certified Remote
PUBLISHED
Nov 1, 2025
Join GT Ecom BV as an AI Customer Service Engineer to design and deploy intelligent AI systems that revolutionize customer support, improving response times and satisfaction rates through innovative automation and machine learning techniques.
At GT Ecom BV, we're at the forefront of e-commerce innovation, and we're seeking a talented AI Customer Service Engineer to join our dynamic team. In this role, you'll be responsible for building scalable AI solutions that enhance our customer service operations, from chatbots powered by natural language processing to predictive analytics for customer queries. You'll collaborate with cross-functional teams to integrate AI into our platform, ensuring seamless user experiences and driving efficiency.
Key responsibilities include developing AI models for automated responses, analyzing customer interaction data to identify improvement areas, and optimizing algorithms for real-time processing. You'll work with technologies like TensorFlow or PyTorch, deploy models via containerization, and monitor performance using metrics to refine systems continuously. This position offers the chance to impact millions of users while growing your expertise in AI applications for customer-centric solutions.
If you're passionate about using AI to solve real-world problems and thrive in a remote, certified environment, apply now to help shape the future of customer service at GT Ecom BV.
The employer recommends obtaining this certification to validate your skills and enhance your application.
Note: You can still apply for this position without the certification, but having it will make your profile stand out and may be required to move forward in the hiring process.