Join Sympla, Brazil's leading event ticketing platform, as a Senior Data Ops Analyst to optimize data pipelines and ensure seamless operations for millions of users. This remote role offers the chance to leverage your expertise in data infrastructure to drive efficiency and innovation in a dynamic e-commerce environment.

Sympla is seeking a highly skilled Senior Data Ops Analyst to join our remote team and play a pivotal role in maintaining and enhancing our robust data infrastructure. As a key contributor to our e-commerce platform, you will be responsible for designing, implementing, and optimizing data pipelines that support real-time event ticketing, user analytics, and business intelligence needs.

In this position, you will collaborate with data engineers, product managers, and stakeholders to ensure data reliability, scalability, and compliance with best practices. Your expertise will help automate operational workflows, reduce downtime, and enable data-driven decisions that fuel Sympla's growth in the competitive events market.

Key responsibilities include monitoring data flows, troubleshooting issues, implementing monitoring and alerting systems, and contributing to the evolution of our data governance framework. You will work with large datasets from user interactions, ticket sales, and partner integrations, leveraging cutting-edge tools to deliver high-impact results.

If you are passionate about data operations and thrive in a fast-paced, remote setting, this role at Sympla offers an exciting opportunity to make a tangible difference in a vibrant industry.

• Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred.
• 5+ years of experience in data operations, ETL processes, or data engineering roles.
• Proficiency in SQL, Python, and tools like Apache Airflow, dbt, or similar for data orchestration.
• Strong knowledge of cloud platforms such as AWS, Google Cloud, or Azure, with experience in data warehousing (e.g., Snowflake, BigQuery).
• Familiarity with CI/CD pipelines, monitoring tools (e.g., Datadog, Prometheus), and incident management.
• Excellent problem-solving skills and ability to handle high-volume data environments.
• Experience in agile methodologies and cross-functional collaboration.
• Portuguese fluency required; English is a plus.

• Competitive monthly salary range tailored to experience and location standards.
• Fully remote work setup with flexible hours to promote work-life balance.
• Comprehensive health insurance, including dental and vision coverage.
• Professional development opportunities, including access to conferences and online courses.
• Stock options and performance bonuses to share in company success.
• Generous paid time off, including vacation and parental leave.
• Modern tech stack and collaborative team environment focused on innovation.