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Certified Remote
PUBLISHED
Oct 10, 2025
Join Ohio State University Physicians as an Application Support Analyst to deliver critical IT support for healthcare applications, ensuring reliable systems that enhance patient care and operational efficiency in a dynamic medical environment.
Ohio State University Physicians is seeking a dedicated Application Support Analyst to join our Information Technology team. In this role, you will provide frontline technical support for a variety of clinical and administrative applications used across our healthcare network. Your responsibilities will include monitoring system performance, diagnosing and resolving application issues, and collaborating with vendors and internal stakeholders to implement updates and enhancements.
As a key member of our IT support team, you will triage user requests via ticketing systems, perform root cause analysis on recurring problems, and document solutions to build a knowledge base for the team. This position requires a proactive approach to maintaining system uptime, ensuring compliance with healthcare regulations like HIPAA, and supporting end-users ranging from physicians to administrative staff.
The ideal candidate thrives in a collaborative environment, has a passion for technology in healthcare, and is committed to delivering exceptional service that directly impacts patient outcomes. This remote-certified opportunity allows you to contribute to a prestigious academic medical center while enjoying work-life balance.
Key Responsibilities:
The employer recommends obtaining this certification to validate your skills and enhance your application.
Note: You can still apply for this position without the certification, but having it will make your profile stand out and may be required to move forward in the hiring process.