Linda Yu Realty P.C. Inc. is seeking a skilled Application Support Analyst to provide remote technical support for our real estate management software, ensuring seamless operations and user satisfaction.

As an Application Support Analyst at Linda Yu Realty P.C. Inc., you will play a crucial role in maintaining and supporting our suite of real estate applications used by agents and clients across Canada. Your primary responsibilities will include monitoring system performance, resolving technical issues, and collaborating with development teams to implement enhancements. You will provide tier-2 support to end-users, diagnose and fix application bugs, and ensure data integrity within our CRM and property management systems. This remote position offers the opportunity to work with cutting-edge tools in a dynamic real estate tech environment, contributing to the efficiency of our operations while enjoying the flexibility of contract-based employment.

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 2 years of experience in application support or IT support roles
• Proficiency in troubleshooting software applications, databases, and network issues
• Strong knowledge of Windows/Linux operating systems and SQL
• Excellent problem-solving skills and customer service orientation
• Ability to work independently in a remote environment

• Competitive monthly salary with performance bonuses
• Flexible remote work schedule
• Comprehensive health and dental benefits
• Professional development opportunities and training programs
• Paid time off and holiday allowances
• Supportive team environment with career growth potential