Scotiabank is seeking a skilled Application Support Analyst to provide essential technical support for our banking applications, ensuring smooth operations and quick resolution of issues in a dynamic financial environment.

As an Application Support Analyst at Scotiabank, you will play a vital role in maintaining the reliability and performance of our core banking systems. Your responsibilities will include monitoring application health, diagnosing and resolving technical incidents, and collaborating with development teams to implement fixes and enhancements. You will work closely with end-users to understand their needs, document issues, and ensure minimal downtime for critical financial services.

In this position, you will utilize your technical expertise to analyze logs, perform root cause analysis, and contribute to proactive maintenance strategies. Scotiabank values innovation and customer focus, so you will have opportunities to suggest improvements that enhance system efficiency and user experience. The role demands a proactive approach to problem-solving in a fast-paced environment, with exposure to cutting-edge technologies in the fintech space.

Joining our team means being part of a global financial institution committed to inclusion and growth. You will benefit from ongoing training, mentorship, and a supportive culture that fosters career advancement.

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 2-4 years of experience in application support, preferably in the financial services sector
• Proficiency in troubleshooting software applications, databases, and server environments
• Strong knowledge of SQL, Java, or similar programming languages
• Excellent problem-solving skills and attention to detail
• Ability to work in a team-oriented setting with strong communication abilities
• Familiarity with ITIL frameworks is a plus

• Competitive salary and performance-based bonuses
• Comprehensive health and dental benefits package
• Pension plan and savings programs
• Opportunities for professional development and certifications
• Flexible work arrangements including remote options
• Employee wellness programs and mental health support
• Generous vacation and paid time off policies