As a Business Analyst III at Texas Health and Human Services Commission, you will play a pivotal role in analyzing complex business processes, optimizing healthcare and human services operations, and driving data-informed decisions to improve public welfare programs.

The Texas Health and Human Services Commission (HHSC) is seeking a skilled Business Analyst III to join our dynamic team. In this remote contract role, you will conduct in-depth analysis of business needs, identify inefficiencies in healthcare delivery and human services programs, and recommend solutions to enhance operational effectiveness. Your responsibilities will include collaborating with cross-functional teams to gather and document requirements, developing process flow diagrams, and supporting the implementation of technology solutions that align with state and federal guidelines.

You will analyze data from various sources to support decision-making, perform gap analyses on existing systems, and contribute to the creation of business cases for new initiatives. This position offers the chance to impact public health outcomes by improving service accessibility and efficiency for vulnerable populations across Texas. Ideal candidates are detail-oriented, proactive problem-solvers with a passion for public service and a commitment to leveraging analytical skills for positive change.

Working remotely, you will report to the Business Analysis Manager and engage in virtual meetings, stakeholder interviews, and project sprints. This role requires a blend of technical expertise and interpersonal skills to bridge the gap between business objectives and IT capabilities, ultimately supporting HHSC's mission to provide compassionate, quality healthcare to all Texans.

• Bachelor's degree in Business Administration, Information Technology, Healthcare Management, or a related field; Master's degree preferred.
• Minimum of 5 years of experience in business analysis, with at least 2 years focused on healthcare or public sector projects.
• Proficiency in requirements gathering, process modeling, and data analysis tools such as SQL, Excel, or Visio.
• Strong understanding of healthcare regulations, including HIPAA, and experience with state or federal human services systems.
• Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with agile methodologies and project management tools like Jira or Microsoft Project.
• Ability to work independently in a remote environment and collaborate across distributed teams.

• Competitive salary with opportunities for performance-based incentives.
• Comprehensive health, dental, and vision insurance coverage.
• Generous retirement plan contributions through the Employees Retirement System of Texas (ERS).
• Paid time off including vacation, sick leave, and state holidays.
• Flexible remote work arrangements with full-time contract status.
• Professional development opportunities, including training and certification reimbursements.
• Access to employee wellness programs and support services.