Certified Remote
PUBLISHED
Dec 2, 2025
Join HM Revenue & Customs as a Business Analyst to drive process improvements and data-driven decisions in tax and customs operations. This remote role offers an opportunity to contribute to public service while leveraging analytical skills in a dynamic government environment.
HM Revenue & Customs (HMRC) is seeking a skilled Business Analyst to join our remote team. In this role, you will analyze business needs, identify inefficiencies in tax collection and customs processes, and recommend solutions to enhance operational efficiency and compliance. You will collaborate with cross-functional teams to gather requirements, develop business cases, and support the implementation of digital transformation initiatives.
Key responsibilities include conducting stakeholder interviews, creating process maps and data models, performing gap analysis, and ensuring alignment with regulatory standards. You will use analytical tools to interpret complex datasets and provide actionable insights that drive decision-making at both operational and strategic levels. This position is ideal for professionals passionate about public sector impact and continuous improvement.
As a REMOTE_CERTIFIED role, successful candidates must complete the required certification to ensure readiness for remote collaboration and productivity.
The employer recommends obtaining this certification to validate your skills and enhance your application.
Note: You can still apply for this position without the certification, but having it will make your profile stand out and may be required to move forward in the hiring process.