Join Restaurant365 as a Business Applications Analyst, where you'll play a key role in optimizing our cloud-based restaurant management software to streamline operations for hospitality businesses. This remote position in Mexico offers the opportunity to leverage your analytical skills to drive efficiency and innovation in business applications.

Restaurant365 is a leading provider of cloud-based accounting, operations, and back-office management software tailored for the restaurant industry. We are seeking a skilled Business Applications Analyst to join our dynamic team and contribute to the continuous improvement of our platform.

In this role, you will analyze business needs, evaluate existing applications, and recommend enhancements to ensure our software meets the evolving demands of restaurant operators. You will collaborate with product managers, developers, and customer success teams to identify pain points, gather requirements, and test new features. Responsibilities include conducting user acceptance testing, documenting processes, and providing support for application integrations.

As a remote team member based in Mexico, you will enjoy the flexibility to work from home while contributing to a global team passionate about empowering the hospitality sector. If you have a keen eye for detail, a passion for technology-driven business solutions, and experience in the food service industry, this is your chance to make a meaningful impact at Restaurant365.

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• At least 3-5 years of experience in business analysis, application support, or similar roles within software or SaaS environments.
• Proficiency in analyzing business processes and translating requirements into functional specifications.
• Strong knowledge of ERP systems, CRM tools, or restaurant management software (experience with Restaurant365 or similar platforms is a plus).
• Excellent problem-solving skills and ability to work with cross-functional teams.
• Familiarity with SQL, data querying, and basic reporting tools.
• Strong communication skills, both written and verbal, with the ability to collaborate effectively in a remote setting.
• Experience with Agile methodologies and project management tools like Jira or Asana.

• Competitive monthly salary with performance-based incentives.
• Fully remote work setup with flexible hours to support work-life balance.
• Comprehensive health, dental, and vision insurance coverage.
• Generous paid time off, including vacation, sick leave, and holidays.
• Professional development opportunities, including access to certifications and training programs.
• Employee assistance programs and wellness initiatives.
• Stock options and retirement savings plan contributions.
• Collaborative and inclusive company culture with regular team-building virtual events.