As a Business Systems Analyst 2 in the NY HELPs program, you will play a key role in analyzing and optimizing business systems to support efficient state government operations and public service delivery. This position offers an opportunity to contribute to meaningful projects that enhance accessibility and effectiveness in New York State's services.

We are seeking a skilled Business Systems Analyst 2 to join our dynamic team under the NY HELPs initiative, designed to attract talented professionals to public service roles in New York State. In this position, you will be responsible for evaluating existing business systems, identifying inefficiencies, and recommending technological solutions to streamline operations across various state agencies.

Your day-to-day responsibilities will include conducting in-depth interviews with stakeholders to gather and document business requirements, creating detailed process flow diagrams, and collaborating with IT teams to implement system enhancements. You will also perform data analysis to support decision-making, test system functionalities, and ensure compliance with state standards and best practices.

This role is ideal for professionals passionate about leveraging technology to improve public services, such as healthcare access, education systems, and administrative efficiencies. With a focus on user-centered design, you will contribute to projects that directly impact the lives of New York residents, fostering a more responsive and innovative government infrastructure.

If you have a strong background in systems analysis and a commitment to public sector excellence, join us in making a difference through the NY HELPs program.

• Bachelor's degree in computer science, information systems, business administration, or a related field.
• At least 3-5 years of experience in business systems analysis, requirements gathering, and process improvement.
• Proficiency in analyzing complex business processes and translating them into functional system requirements.
• Strong knowledge of systems development lifecycle (SDLC) methodologies, including Agile and Waterfall.
• Experience with tools such as Microsoft Visio, SQL, and enterprise software like ERP systems.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Familiarity with state government regulations and data privacy standards is a plus.

• Competitive monthly salary with opportunities for performance-based increases.
• Comprehensive health, dental, and vision insurance coverage.
• Generous paid time off, including vacation, sick leave, and holidays.
• Retirement plan with employer contributions.
• Professional development opportunities, including training and certification reimbursements.
• Flexible work arrangements, including remote options where applicable.
• Access to employee wellness programs and support services.