As a Business Systems Analyst IV at Navy Federal Credit Union, you will play a pivotal role in analyzing complex business processes and recommending IT solutions to enhance member services and operational efficiency. This senior position offers the opportunity to lead cross-functional teams in delivering innovative financial systems that support the credit union's growth and member satisfaction.

Navy Federal Credit Union is seeking a seasoned Business Systems Analyst IV to join our dynamic IT team. In this critical role, you will collaborate closely with business units to identify opportunities for system improvements that align with our mission to serve military members and their families. You will conduct in-depth analyses of current workflows, pinpoint inefficiencies, and design scalable solutions that integrate seamlessly with our core banking platforms.

Key responsibilities include leading requirements elicitation sessions, creating detailed functional specifications, and facilitating user acceptance testing to ensure high-quality deliverables. You will also mentor junior analysts, contribute to strategic IT roadmaps, and stay abreast of emerging technologies in fintech to recommend innovative enhancements. This position requires a deep understanding of the financial sector's regulatory landscape and the ability to drive projects from inception to implementation, resulting in measurable business value.

Our remote contract opportunity allows you to contribute to a forward-thinking organization while enjoying work-life balance. If you are a proactive problem-solver with a passion for optimizing systems in a member-centric environment, we encourage you to apply.

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field; Master's degree preferred
• Minimum of 7-10 years of experience in business systems analysis, with at least 3 years in a senior or lead role within the financial services industry
• Proven expertise in requirements gathering, process modeling, and translating business needs into technical specifications
• Strong knowledge of financial systems, data analytics, and enterprise software such as ERP or CRM platforms
• Proficiency in tools like SQL, Visio, Jira, or similar for documentation and project management
• Excellent communication skills with the ability to interface with stakeholders at all levels, including executives
• Experience with Agile/Scrum methodologies and business process reengineering
• Certifications such as CBAP, PMI-PBA, or equivalent are highly desirable
• Ability to handle sensitive financial data with strict adherence to compliance standards like GDPR, SOX, and NCUA regulations

• Competitive monthly salary with performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• Generous retirement savings plan with employer matching contributions
• Paid time off including vacation, sick leave, and federal holidays
• Professional development opportunities with tuition reimbursement
• Flexible remote work arrangements and wellness programs
• Employee assistance program and financial counseling services
• Access to on-site fitness centers and community volunteer opportunities