Loading…
Remote Contract
PUBLISHED
Oct 24, 2025
Join Glovo as a CRM Manager to lead customer engagement strategies, driving retention and growth through data-driven campaigns in our dynamic delivery platform. Collaborate with cross-functional teams to optimize customer experiences and boost loyalty in a fast-paced tech environment.
Glovo is revolutionizing urban delivery by connecting users with local businesses through our innovative app. As a CRM Manager, you will play a pivotal role in enhancing customer relationships and driving business growth. Your responsibilities will include developing and executing CRM strategies that leverage customer data to create personalized experiences, increase engagement, and improve retention rates.
You will collaborate with marketing, product, and data teams to design targeted campaigns, analyze customer behavior, and optimize communication channels. Utilizing advanced CRM systems, you will segment audiences, automate workflows, and measure the impact of initiatives on key metrics like lifetime value and churn reduction. In this role, you will also ensure compliance with data protection standards while fostering a customer-centric culture within the organization.
If you are passionate about technology, customer insights, and strategic marketing, this position offers an exciting opportunity to contribute to Glovo's expansion in a competitive market.