Join TheNottingham as a Customer Research Analyst to conduct in-depth market analysis and customer feedback studies that drive product improvements and strategic decisions. This remote contract role offers the opportunity to leverage data insights in a dynamic environment.

TheNottingham is seeking a talented Customer Research Analyst to join our remote team. In this role, you will play a pivotal part in understanding customer needs and behaviors through comprehensive research methodologies. Responsibilities include designing and executing surveys, analyzing customer data, and generating actionable insights that inform our product roadmap and marketing strategies.

You will collaborate with cross-functional teams to identify research objectives, conduct interviews and focus groups, and track key performance indicators. Your work will directly contribute to enhancing customer satisfaction and driving business growth. The ideal candidate is detail-oriented, curious, and passionate about turning data into stories that resonate with our audience.

This is a remote contract position offering flexibility and the chance to work with a forward-thinking company committed to innovation in customer-centric solutions. If you thrive in a fast-paced setting and have a knack for uncovering hidden patterns in customer feedback, we want to hear from you.

• Bachelor's degree in Marketing, Business, Statistics, or a related field
• 2+ years of experience in customer research, market analysis, or consumer insights
• Proficiency in survey tools (e.g., SurveyMonkey, Qualtrics) and data analysis software (e.g., SPSS, Google Analytics)
• Strong analytical skills with the ability to interpret qualitative and quantitative data
• Excellent communication skills for presenting findings to stakeholders
• Familiarity with CRM systems and customer engagement platforms

• Competitive monthly salary with performance bonuses
• Flexible remote work schedule
• Professional development opportunities and training programs
• Health and wellness benefits including gym membership reimbursements
• Collaborative team environment with regular virtual team-building events
• Access to cutting-edge research tools and resources