As a Customer Support Field Engineer at Motorola Solutions, you will provide hands-on technical support and troubleshooting for mission-critical communication systems at client sites, ensuring reliable performance and customer satisfaction in dynamic environments.

Motorola Solutions is a global leader in mission-critical communications, providing innovative technologies that protect people, property, and peace of mind. We are looking for a skilled Customer Support Field Engineer to join our dynamic team and deliver exceptional on-site support to our valued customers.

In this role, you will be the frontline technical expert, traveling to client locations to install, configure, maintain, and repair advanced communication systems, including two-way radios, video security solutions, and integrated command center technologies. You will collaborate closely with customers to diagnose issues, perform system optimizations, and implement upgrades to minimize downtime and enhance operational efficiency.

Your day-to-day responsibilities will include conducting site surveys, executing preventive maintenance, and training end-users on system functionalities. You will also document all service activities, generate reports on findings, and escalate complex problems to engineering teams when necessary. This position requires a proactive approach, strong technical acumen, and the ability to thrive in high-pressure situations where quick resolutions are essential.

At Motorola Solutions, we value innovation, integrity, and teamwork. If you are passionate about technology that makes a real difference and enjoy working in a field-based environment, this opportunity allows you to contribute to public safety and enterprise solutions worldwide while advancing your career in a supportive, forward-thinking company.

• Bachelor's degree in Electrical Engineering, Computer Science, or a related field
• At least 3 years of experience in field engineering or technical support roles, preferably in telecommunications or public safety systems
• Strong knowledge of radio frequency (RF) technologies, networking, and hardware troubleshooting
• Proficiency with diagnostic tools and software used in communication systems
• Excellent problem-solving skills and ability to work independently in field settings
• Valid driver's license and willingness to travel up to 50%
• Effective communication skills for interacting with clients and team members
• Familiarity with Motorola Solutions products is a plus

• Competitive monthly salary with performance incentives
• Comprehensive health, dental, and vision insurance coverage
• Generous paid time off and flexible work arrangements
• Professional development opportunities, including certifications and training programs
• Company vehicle and travel reimbursements for field assignments
• Retirement savings plan with employer matching
• Employee assistance programs and wellness initiatives