Join Motorola Solutions as a Customer Support Field Engineer, where you'll deliver hands-on technical support and troubleshooting for our cutting-edge communication and security systems in field settings. Play a key role in ensuring operational reliability and exceptional customer service across diverse environments.

Motorola Solutions is seeking a dedicated Customer Support Field Engineer to join our team in supporting mission-critical communication technologies that protect and connect communities worldwide. In this role, you will respond to customer inquiries and issues on-site, performing installations, maintenance, and repairs of hardware and software components for systems like two-way radios, video security, and command center solutions.

Your responsibilities will include conducting thorough diagnostics to identify and resolve technical faults, collaborating with remote support teams to escalate complex problems, and providing training to end-users on optimal system usage. You will document all service activities meticulously to maintain accurate records and contribute to continuous improvement efforts.

This position offers the chance to work in a fast-paced, innovative environment where your technical expertise directly impacts public safety and operational efficiency. If you thrive in dynamic field settings and are passionate about delivering reliable support, we encourage you to apply.

• Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
• 3+ years of experience in field engineering or technical support roles, preferably in telecommunications or public safety systems.
• Strong knowledge of networking, radio frequency (RF) systems, and hardware troubleshooting.
• Excellent problem-solving skills and ability to work independently in remote or on-site locations.
• Proficiency in diagnostic tools and software applications used in customer support.
• Willingness to travel as needed and obtain necessary security clearances.
• Fluency in English and Spanish; additional languages are a plus.

• Competitive monthly salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance coverage.
• Generous paid time off, including vacation and holidays.
• Professional development opportunities, including training and certifications.
• Employee assistance programs and wellness initiatives.
• Access to company discounts and retirement savings plans.