Join SupportYourApp as a remote Account Manager based in Argentina, managing key client relationships and driving customer success in our support services. This role requires fluent English and offers the opportunity to work with a dynamic international team.

SupportYourApp is seeking a dedicated Account Manager to join our growing team in Argentina. In this role, you will be the primary point of contact for our clients, ensuring their needs are met through our high-quality app support services. You will manage accounts from onboarding to ongoing support, identify upsell opportunities, and maintain strong client relationships to achieve retention and growth targets.

Key responsibilities include conducting regular check-ins with clients, resolving escalated issues promptly, analyzing account performance metrics, and collaborating with internal teams such as support and product development to deliver tailored solutions. As a remote contract position, you will thrive in a fast-paced environment where your ability to communicate effectively in fluent English will be crucial for success with our global clientele.

This position offers the chance to contribute to a company focused on innovation in customer support, with opportunities for career advancement and impact on business outcomes.

• Fluent proficiency in English (both written and spoken)
• Bachelor's degree in Business Administration, Marketing, or a related field
• At least 3 years of experience in account management or sales within customer support or SaaS industries
• Strong communication and negotiation skills
• Proficiency in CRM tools such as Salesforce or HubSpot
• Ability to work independently in a remote environment
• Knowledge of the Latin American market is a plus

• Competitive monthly salary with performance bonuses
• Fully remote work flexibility
• Comprehensive health insurance coverage
• Paid time off and holidays
• Professional development opportunities and training programs
• Supportive team environment with regular virtual team-building events
• Access to modern tools and software for efficient workflow