Lead Satispay's collections strategy as Head of Collection, driving efficient debt recovery and payment optimization across our fintech operations in Europe. Join a dynamic team revolutionizing mobile payments while ensuring financial stability and compliance.

Satispay is a leading European fintech company transforming the way people make everyday payments through our innovative mobile app. As we expand our services across multiple markets, we're seeking a strategic Head of Collection to oversee our collections operations, ensuring timely recoveries and minimizing financial risks.

In this pivotal role, you will develop and execute collections policies, lead a team of collection specialists, and collaborate with cross-functional departments like risk management and customer success to optimize payment processes. You'll analyze collection data to identify trends, implement automation tools for efficiency, and ensure compliance with international financial standards. This position offers the chance to shape Satispay's financial health while working remotely from the vibrant city of Barcelona.

Key responsibilities include:

• Designing and rolling out collections strategies that align with business goals.
• Monitoring portfolio performance and reporting on key metrics such as recovery rates and aging reports.
• Building relationships with external agencies and legal teams for complex cases.
• Driving continuous improvement in processes to reduce operational costs.
• Mentoring and developing a high-performing collections team.

If you're a results-oriented leader passionate about fintech and collections excellence, join Satispay and contribute to our mission of making payments simpler and more accessible.

• Bachelor's degree in Finance, Business Administration, or a related field; advanced degree preferred.
• 8+ years of experience in collections, credit risk management, or accounts receivable, with at least 3 years in a leadership role within fintech or financial services.
• Proven track record of implementing successful collections strategies that reduce delinquency rates and improve cash flow.
• Strong knowledge of EU financial regulations, including GDPR and payment services directives.
• Excellent leadership and team management skills, with experience mentoring junior staff.
• Proficiency in data analytics tools (e.g., SQL, Excel, or CRM systems like Salesforce) to monitor collection performance.
• Fluency in English and Spanish; additional European languages are a plus.
• Ability to thrive in a fast-paced, remote environment with strong communication skills.

• Competitive salary with performance-based bonuses and equity options.
• Comprehensive health insurance coverage, including dental and vision.
• Flexible remote work policy with opportunities for team retreats in beautiful European locations.
• Professional development stipend for courses, certifications, and conferences.
• Generous paid time off, including 25 vacation days plus public holidays.
• Company-provided equipment and home office setup allowance.
• Access to mental health support and wellness programs.
• Collaborative culture with regular team-building events and career growth opportunities.