The Public Employees' Retirement System is seeking an Information Technology Specialist I to support essential IT infrastructure and services for our statewide retirement benefits administration. This remote contract position offers a chance to contribute to secure, reliable systems that serve millions of public employees.

As an Information Technology Specialist I at the Public Employees' Retirement System (PERS), you will play a vital role in maintaining the technological backbone that ensures seamless delivery of retirement services to public employees across the state. Your responsibilities will include providing first-line technical support to end-users, troubleshooting hardware and software issues, and assisting with the installation and configuration of IT equipment. You will collaborate with senior IT staff to resolve network and system problems, perform routine maintenance tasks, and contribute to the ongoing enhancement of our secure IT environment.

This position requires a detail-oriented individual who thrives in a fast-paced, mission-driven organization committed to public service. You will handle daily IT operations, such as user account management, software updates, and basic cybersecurity monitoring, all while adhering to strict compliance standards for handling sensitive financial data. Opportunities for growth abound, with potential to advance into more specialized IT roles as you gain experience in our dynamic team.

PERS is dedicated to fostering an inclusive workplace that values diversity and innovation. Join us in supporting the financial security of California's public workforce through reliable and cutting-edge IT solutions.

• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
• At least 1-2 years of experience in IT support, help desk operations, or system administration.
• Proficiency in Windows and Linux operating systems, network troubleshooting, and basic hardware maintenance.
• Strong knowledge of Microsoft Office Suite, Active Directory, and common IT ticketing systems.
• Excellent problem-solving skills and ability to communicate technical information to non-technical users.
• Ability to obtain necessary security clearances and pass background checks.
• Familiarity with cybersecurity best practices and data protection standards.

• Competitive monthly salary range with opportunities for performance-based adjustments.
• Comprehensive health, dental, and vision insurance coverage.
• Generous paid time off, including vacation, sick leave, and holidays.
• Remote work flexibility with necessary equipment provided.
• Professional development opportunities, including training and certifications.
• Pension plan contributions and retirement benefits eligibility.
• Employee assistance programs for wellness and support.