Join the Franchise Tax Board as an Information Technology Specialist II, where you'll support critical tax administration systems and ensure seamless IT operations for California's fiscal infrastructure. This role offers the opportunity to apply advanced technical skills in a government setting dedicated to public service.

The Franchise Tax Board (FTB) is seeking a skilled Information Technology Specialist II to join our dynamic IT team in Sacramento. In this pivotal role, you will be responsible for maintaining and enhancing the technological infrastructure that supports California's tax collection and administration processes. Your duties will include troubleshooting complex hardware and software issues, implementing security measures to protect sensitive financial data, and collaborating with cross-functional teams to develop innovative solutions for system optimizations.

As an IT Specialist II, you will play a key role in ensuring the reliability and efficiency of our enterprise systems, including servers, networks, and databases. You will conduct regular system audits, manage user access controls, and respond to technical incidents with minimal downtime. Additionally, you will contribute to project planning and execution for IT upgrades, such as migrating to cloud-based services or integrating new software tools that align with state fiscal goals.

This position demands a proactive approach to technology management within a regulated environment, where accuracy and adherence to protocols are paramount. If you are passionate about leveraging IT to serve the public good and thrive in a collaborative, mission-driven atmosphere, we encourage you to apply and help shape the future of California's tax technology landscape.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
• At least 3-5 years of professional experience in IT support, systems administration, or network management
• Proficiency in operating systems such as Windows Server and Linux
• Strong knowledge of networking protocols, cybersecurity best practices, and database management
• Experience with scripting languages like PowerShell or Python for automation tasks
• Excellent problem-solving skills and ability to work in a team-oriented environment
• Familiarity with government compliance standards and data privacy regulations

• Comprehensive health, dental, and vision insurance coverage
• Generous retirement plan through CalPERS with employer contributions
• Paid vacation, sick leave, and 11 paid holidays annually
• Professional development opportunities including training and certification reimbursements
• Flexible work schedules and remote work options
• Employee assistance programs and wellness initiatives
• Job security and advancement opportunities within state government