Join the University of Toronto as an Intermediate Salesforce and System Administrator, managing Salesforce CRM systems and IT infrastructure to support educational operations. This remote contract position offers an opportunity to contribute to a world-class academic institution while advancing your expertise in cloud-based administration.

The University of Toronto is seeking an Intermediate Salesforce and System Administrator to join our dynamic IT team on a remote contract basis. In this role, you will be responsible for the administration, maintenance, and optimization of our Salesforce CRM platform, ensuring seamless integration with other university systems to support academic programs, student services, and administrative functions.

Key responsibilities include configuring Salesforce environments, developing custom workflows and automations, managing user permissions and profiles, and performing regular system audits to maintain data integrity and security. You will collaborate with cross-functional teams to gather requirements, implement solutions, and provide training to end-users, including faculty and staff.

Additionally, you will handle general system administration tasks such as server monitoring, software updates, backup procedures, and troubleshooting network issues to keep our IT infrastructure running efficiently. This position requires a proactive approach to staying current with Salesforce updates and emerging technologies, contributing to innovative solutions that enhance the university's operational efficiency.

If you are passionate about leveraging technology to drive educational excellence and thrive in a collaborative remote setting, we encourage you to apply.

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3-5 years of experience in Salesforce administration, including configuration, customization, and user management
• Proficiency in system administration for platforms like Windows Server, Linux, or cloud environments (AWS/Azure)
• Strong knowledge of Salesforce tools such as Apex, Visualforce, and Lightning components
• Experience with data migration, integration (e.g., MuleSoft), and reporting tools like SOQL
• Excellent problem-solving skills and ability to troubleshoot complex technical issues
• Familiarity with IT security best practices and compliance standards in an educational setting
• Strong communication skills for collaborating with faculty, staff, and students

• Competitive monthly salary range tailored to experience
• Flexible remote work arrangement with supportive tools and resources
• Access to professional development opportunities, including Salesforce certifications and training
• Health and wellness benefits, including extended health coverage and dental plans
• Generous vacation and paid time off policies
• Collaboration with a diverse team in a prestigious academic environment
• Potential for contract extensions based on performance