Support the Ravinia Festival Association's IT operations as a Program Assistant, ensuring smooth technological integration for our premier performing arts events. Collaborate with teams to manage software, hardware, and digital programs that enhance the festival experience for thousands of attendees.

The Ravinia Festival Association seeks a dedicated IT Program Assistant to join our dynamic team. In this remote contract role, you will play a key role in supporting the technological backbone of one of the nation's oldest and most prestigious outdoor music festivals. Responsibilities include assisting with the setup and maintenance of IT infrastructure for events, managing software licenses and updates, troubleshooting technical issues for staff and performers, and coordinating with vendors for hardware needs.

You will work closely with the IT department and event programming teams to ensure all digital systems run seamlessly, from online ticketing platforms to live streaming capabilities. This position offers a unique blend of IT expertise and exposure to the vibrant world of performing arts, where your contributions directly impact the success of unforgettable summer concerts and cultural experiences.

Ideal candidates are tech-savvy problem-solvers who thrive in a collaborative setting and are passionate about how technology can amplify artistic endeavors. Join us in making music accessible and magical for audiences across the Midwest.

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 2 years of experience in IT support or program assistance
• Proficiency in Microsoft Office Suite, ticketing systems, and basic networking
• Strong organizational skills and attention to detail
• Excellent communication abilities to work with diverse teams
• Knowledge of event management software is a plus
• Ability to handle multiple tasks in a fast-paced environment

• Competitive monthly salary with performance incentives
• Flexible remote work schedule
• Opportunities for professional development in arts and technology
• Access to complimentary festival tickets and events
• Health and wellness benefits including medical, dental, and vision
• Generous paid time off and holiday schedule
• Collaborative and creative work environment