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Certified Remote
PUBLISHED
Dec 6, 2025
BURNCO Rock Products Ltd is seeking a dedicated IT Support Analyst to provide technical assistance and resolve IT issues remotely, ensuring seamless operations for our construction materials company. This role is perfect for professionals passionate about technology and customer service in a dynamic industry.
As an IT Support Analyst at BURNCO Rock Products Ltd, you will play a crucial role in maintaining the IT infrastructure that supports our operations in the construction materials industry. Your primary responsibilities will include responding to user inquiries via email, phone, or remote tools, diagnosing and resolving hardware and software problems, and performing routine system maintenance to prevent disruptions.
You will collaborate with various departments to implement IT solutions that enhance productivity, such as setting up new user accounts, managing software updates, and ensuring data security compliance. In this remote position, you will document all support activities, escalate complex issues to senior IT staff when necessary, and contribute to ongoing projects aimed at improving our technology ecosystem.
BURNCO Rock Products Ltd values innovation and reliability, and we are committed to fostering a supportive work environment where your technical expertise can make a tangible impact. If you thrive in fast-paced settings and enjoy helping others leverage technology effectively, this is an ideal opportunity to grow your career with a leading company in the aggregates sector.
The employer recommends obtaining this certification to validate your skills and enhance your application.
Note: You can still apply for this position without the certification, but having it will make your profile stand out and may be required to move forward in the hiring process.