Join our dynamic team at Nan Technologies as an IT Support Specialist, providing essential technical assistance to ensure seamless operations across our Munich-based operations. This role offers the opportunity to resolve hardware and software issues while contributing to innovative IT solutions in a collaborative environment.

Nan Technologies is seeking a dedicated IT Support Specialist to join our growing team in Munich. In this role, you will be the first point of contact for all IT-related queries, diagnosing and resolving technical issues to minimize downtime and enhance user productivity. Responsibilities include installing and configuring software, maintaining hardware inventory, providing remote and on-site support, and documenting solutions for future reference. You will collaborate with other IT team members to implement system improvements and ensure compliance with data security standards. Ideal candidates thrive in a fast-paced setting, possess a passion for technology, and are committed to delivering exceptional service. This position is perfect for someone looking to advance their career in IT within a supportive, innovative company focused on cutting-edge software solutions.

• Proven experience in IT support, troubleshooting hardware and software issues
• Strong knowledge of Windows and macOS operating systems, networking basics, and common office applications
• Excellent problem-solving skills and customer service orientation
• Ability to work independently and as part of a team
• Relevant certifications such as CompTIA A+ or equivalent are a plus
• Fluency in German and English

• Competitive monthly salary in the range of €3000-€4500
• Comprehensive health insurance and pension contributions
• 30 days of annual leave plus public holidays
• Opportunities for professional development and certifications
• Flexible working hours and remote work options
• Modern office environment in vibrant Munich