Join Riverside Outpatient Surgical Institute as a remote IT Support Specialist, where you'll provide critical technical assistance to ensure smooth operations in our outpatient surgical facility. This contract role allows you to leverage your IT expertise to support healthcare professionals and enhance patient care delivery.

Riverside Outpatient Surgical Institute is seeking a dedicated IT Support Specialist for a remote contract position. In this role, you will be the go-to expert for resolving technical issues across our network, ensuring that our surgical teams have uninterrupted access to vital systems and data. Your responsibilities will include diagnosing and repairing hardware and software problems, maintaining secure network connections, and providing user support for medical staff using specialized healthcare software.

You'll collaborate with our IT team to implement updates and security measures that comply with HIPAA regulations, helping to safeguard patient information. This position requires a proactive approach to identifying potential IT disruptions before they impact operations, with opportunities to contribute to process improvements that streamline our facility's efficiency.

As part of our commitment to excellence in outpatient care, we value professionals who are passionate about technology's role in healthcare. This contract offers a dynamic environment where your skills can directly contribute to high-quality patient outcomes.

• Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience considered
• 2+ years of experience in IT support, preferably in a healthcare environment
• Proficiency in troubleshooting hardware, software, and network issues
• Knowledge of healthcare IT systems such as EHR (Electronic Health Records) and HIPAA compliance
• Strong communication skills with the ability to explain technical concepts to non-technical staff
• Certifications like CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate preferred
• Ability to work independently in a remote setting with excellent problem-solving skills

• Competitive monthly salary with performance-based incentives
• Flexible remote work schedule to support work-life balance
• Comprehensive health insurance coverage for contract duration
• Professional development opportunities, including access to IT certification training
• Paid time off and holiday pay as per contract terms
• Collaborative team environment with access to advanced IT resources