Join Simply Benefits as an IT Systems and Support Administrator to manage and optimize our IT infrastructure while providing exceptional technical support to ensure smooth operations. This remote contract role is ideal for a proactive IT professional passionate about enhancing system efficiency in a fast-paced benefits administration environment.

Simply Benefits is seeking a skilled IT Systems and Support Administrator to join our remote team. In this role, you will be responsible for maintaining and enhancing our IT systems, ensuring high availability and security for all users. Key responsibilities include monitoring system performance, resolving hardware and software issues promptly, implementing updates and patches, and supporting end-users through troubleshooting and training. You will collaborate with other departments to align IT solutions with business needs, manage vendor relationships, and contribute to disaster recovery planning. As a key player in our operations, you will help drive efficiency in our benefits management platform, supporting a team dedicated to delivering outstanding service to clients across Canada. This position offers the opportunity to work on diverse projects in a supportive, innovative company culture.

• Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience considered.
• At least 3-5 years of experience in IT systems administration and support.
• Proficiency in Windows Server, Active Directory, and network troubleshooting.
• Strong knowledge of cybersecurity best practices and data backup procedures.
• Excellent problem-solving skills and customer service orientation.
• Experience with cloud services like Microsoft Azure or AWS is a plus.
• Ability to work independently in a remote setting with strong communication skills.

• Competitive monthly salary with performance-based incentives.
• Flexible remote work schedule to support work-life balance.
• Comprehensive health and dental benefits package.
• Professional development opportunities, including certifications and training.
• Paid time off and wellness programs.
• Collaborative team environment with access to cutting-edge IT tools.