Join DiDi Global as an Operations Intern to support the optimization of ride-hailing operations and contribute to innovative mobility solutions in a fast-paced tech environment.

DiDi Global is seeking a motivated Operations Intern to join our dynamic team in Mexico City. As an intern, you will assist in streamlining operational processes, analyzing performance data, and supporting initiatives that enhance rider and driver experiences. This role offers a unique opportunity to learn about supply chain management, fleet optimization, and customer service strategies within the world's leading mobility platform.

Key responsibilities include:

• Collaborating with operations teams to monitor and improve service delivery metrics
• Conducting market research and preparing reports on operational trends
• Assisting in the coordination of pilot programs for new features or services
• Supporting data entry and analysis using tools like Excel and internal dashboards
• Participating in cross-functional meetings to contribute fresh ideas and insights

This internship is ideal for students passionate about technology and logistics, providing hands-on experience that aligns with real-world business challenges. You'll work in a supportive environment that fosters growth and innovation, helping you build a strong foundation for your career in operations.

• Currently enrolled in a bachelor's or master's program in business administration, operations management, or a related field
• Strong organizational and analytical skills with attention to detail
• Proficiency in Microsoft Office Suite and basic data analysis tools
• Excellent communication skills in English and Spanish
• Ability to work collaboratively in a team setting
• Previous internship or volunteer experience in operations or logistics is a plus

• Gain practical experience in the ride-hailing industry with exposure to global operations
• Mentorship from experienced professionals in a leading tech company
• Flexible work hours to accommodate academic commitments
• Opportunity for networking and potential full-time employment upon graduation
• Access to company resources including training workshops and team-building events