Join Codekeeper, a leading LegalTech company, as a Paralegal dedicated to delivering exceptional customer service. In this remote role, you'll support clients with legal documentation, compliance, and inquiries while leveraging technology to streamline legal processes.

Codekeeper is revolutionizing the legal industry through innovative software solutions that simplify contract management and compliance. We are seeking a dedicated Paralegal with a strong customer service orientation to join our remote team and enhance client experiences.

In this role, you will act as the primary point of contact for clients seeking assistance with legal documents, queries, and support tickets. Your responsibilities will include reviewing and preparing legal agreements, conducting preliminary research on regulatory matters, and ensuring all interactions align with our high standards of service and accuracy. You'll collaborate closely with our legal and tech teams to integrate customer feedback into product improvements, making a direct impact on our platform's usability.

We value professionals who thrive in dynamic, client-focused environments and bring enthusiasm for using technology to solve legal challenges. This position offers the chance to grow within a forward-thinking company committed to innovation in LegalTech.

• Bachelor's degree in Law, Paralegal Studies, or a related field; certification as a paralegal is preferred
• 2+ years of experience in a legal support role, ideally within a tech or customer-facing environment
• Strong passion for customer service, with excellent communication and interpersonal skills
• Proficiency in legal research tools, document management software, and Microsoft Office Suite
• Familiarity with LegalTech platforms and contract management systems
• Ability to handle sensitive information with discretion and maintain confidentiality
• Fluency in English; Spanish proficiency is a plus for serving diverse clients
• Self-motivated with strong organizational skills to thrive in a remote setting

• Fully remote work arrangement offering flexibility and work-life balance
• Competitive monthly salary in USD with opportunities for performance-based bonuses
• Comprehensive health insurance coverage and paid time off
• Professional development stipend for LegalTech certifications and training
• Collaborative team environment with regular virtual team-building activities
• Access to cutting-edge LegalTech tools and resources
• Generous parental leave and wellness programs