Join the Law Offices of Joshua L Goldstein, PC as a Remote Intake Specialist/Appointment Setter, managing initial client consultations and scheduling appointments to support our legal services team from home in Mexico.

The Law Offices of Joshua L Goldstein, PC is seeking a dedicated Remote Intake Specialist/Appointment Setter to join our dynamic team. In this role, you will be the first point of contact for potential clients seeking legal advice, primarily handling immigration, family law, and personal injury cases. Your primary responsibilities will include screening incoming calls and online inquiries, gathering essential client information, and scheduling consultations with our attorneys.

Working remotely from Mexico, you will utilize our state-of-the-art CRM system to log interactions, ensure accurate data entry, and follow up on leads to maximize appointment conversions. This position requires a professional demeanor, as you will represent our firm in all client interactions, building trust and providing preliminary guidance on services.

We value individuals who thrive in a fast-paced environment, possess strong interpersonal skills, and are committed to delivering exceptional service. If you have a passion for helping people navigate legal challenges and enjoy the autonomy of remote work, this opportunity offers a rewarding path to contribute to a reputable law firm while advancing your career in client relations.

• Excellent communication skills in English and Spanish, with the ability to handle sensitive client information empathetically
• Proven experience in customer service, sales, or appointment setting, preferably in a legal or healthcare environment
• Proficiency in CRM software, Microsoft Office, and virtual meeting tools like Zoom
• Strong organizational skills and attention to detail to manage high-volume inquiries
• High school diploma or equivalent; associate's degree in a related field preferred
• Ability to work independently in a remote setting with flexible hours

• Competitive monthly salary with performance-based incentives
• Fully remote work setup allowing flexibility from anywhere in Mexico
• Comprehensive health insurance and paid time off
• Opportunities for professional development and advancement within the firm
• Access to legal resources and ongoing training in client management
• Supportive team environment with regular virtual team-building activities