Omega CRM is seeking a skilled Salesforce Business Analyst to bridge business needs with technical solutions, optimizing CRM systems for enhanced efficiency and growth. In this remote contract role, you'll analyze requirements, design solutions, and collaborate with stakeholders to drive successful Salesforce implementations.

As a Salesforce Business Analyst at Omega CRM, you will play a pivotal role in translating complex business requirements into effective Salesforce solutions. Our company specializes in CRM consulting, helping organizations leverage Salesforce to streamline operations and boost customer engagement.

Your primary responsibilities will include conducting in-depth analysis of client needs, documenting functional specifications, and collaborating with developers and stakeholders to ensure seamless implementation. You will facilitate workshops, create user stories, and perform gap analysis to identify opportunities for optimization within the Salesforce ecosystem.

This remote contract position offers the chance to work on diverse projects across industries, contributing to innovative solutions that drive business success. If you have a passion for technology and business strategy, join us to make a tangible impact on our clients' CRM journeys.

• Bachelor's degree in Business, Information Technology, or a related field
• 3+ years of experience as a Business Analyst, preferably with Salesforce CRM
• Strong knowledge of Salesforce platform, including Sales Cloud, Service Cloud, and customization features
• Proficiency in requirements gathering, process mapping, and documentation using tools like Jira or Confluence
• Experience with Agile methodologies and stakeholder management
• Excellent analytical, problem-solving, and communication skills
• Certification in Salesforce Certified Business Analyst is a plus

• Competitive monthly salary with performance incentives
• Fully remote work flexibility to maintain work-life balance
• Opportunities for professional development and Salesforce certifications
• Collaborative team environment with access to cutting-edge tools
• Health and wellness benefits, including paid time off
• Ongoing training and career growth support