Join Landbot as a Senior Site Reliability Engineer to architect and maintain scalable, reliable infrastructure for our cutting-edge chatbot platform. Collaborate remotely with a global team to ensure seamless performance and uptime for millions of user conversations.

Landbot is revolutionizing customer interactions through intuitive no-code chatbot solutions used by leading brands worldwide. As a Senior Site Reliability Engineer in our Platform Engineering team, you will play a pivotal role in designing, building, and operating the infrastructure that powers our scalable, resilient platform. Your focus will be on automating deployments, optimizing system performance, and ensuring 99.99% uptime to handle growing traffic volumes from our global user base.

In this remote position, you'll collaborate closely with development, product, and operations teams to implement best practices in reliability engineering. Responsibilities include proactive monitoring of production systems, root cause analysis of incidents, and contributing to disaster recovery strategies. You'll leverage cutting-edge technologies to enhance our platform's efficiency, reduce downtime, and support rapid feature rollouts. If you're passionate about reliable systems and thrive in a fast-paced, innovative environment, join us to make a tangible impact on how businesses engage with their customers.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience in Site Reliability Engineering, DevOps, or platform engineering roles.
• Proficiency in cloud platforms such as AWS, GCP, or Azure, with hands-on experience in infrastructure as code (IaC) tools like Terraform or CloudFormation.
• Strong knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
• Experience with monitoring and observability tools like Prometheus, Grafana, ELK stack, or similar.
• Expertise in CI/CD pipelines using Jenkins, GitLab CI, or GitHub Actions.
• Familiarity with programming languages such as Python, Go, or Java for automation and scripting.
• Excellent problem-solving skills and experience with incident management and on-call rotations.
• Strong communication skills and ability to work collaboratively in a distributed team environment.

• Competitive monthly salary range tailored to experience and location.
• Fully remote work setup with flexible hours to support work-life balance.
• Comprehensive health insurance coverage and wellness programs.
• Generous paid time off, including vacation, sick leave, and parental leave.
• Professional development opportunities, including conferences, certifications, and online courses.
• Stock options and performance bonuses to share in company success.
• Collaborative, inclusive culture with regular team-building events and virtual socials.
• Modern tech stack and tools to support high-impact work.