As a Site Reliability Engineer at FICO, you'll play a crucial role in maintaining the high availability and performance of our mission-critical systems in a fast-paced fintech environment. This entry-level position offers hands-on experience with cloud infrastructure and automation tools while contributing to innovative analytics solutions.

FICO, a global leader in analytics and decision-making software, is seeking a motivated Site Reliability Engineer - Engineer I to join our engineering team. In this role, you will focus on ensuring the reliability, scalability, and efficiency of our production systems that power financial analytics and risk management solutions for major enterprises worldwide.

You will collaborate with development and operations teams to design, implement, and maintain automated infrastructure using modern DevOps practices. Responsibilities include monitoring system performance, troubleshooting incidents, optimizing resource utilization, and contributing to on-call rotations to resolve issues swiftly. This position is ideal for early-career professionals passionate about building resilient systems in a high-impact industry.

At FICO, you'll work with cutting-edge technologies and gain exposure to real-world challenges in fintech reliability engineering. We value innovation, continuous improvement, and a proactive approach to problem-solving. Join us to advance your career while helping deliver trusted solutions that drive better decisions every day.

• Bachelor's degree in Computer Science, Engineering, or a related field
• 1-2 years of experience in software engineering, DevOps, or IT operations
• Proficiency in programming languages such as Python, Java, or Go
• Familiarity with cloud platforms (e.g., AWS, GCP, or Azure) and containerization tools like Docker and Kubernetes
• Understanding of monitoring and logging tools (e.g., Prometheus, ELK stack)
• Strong problem-solving skills and ability to work in a collaborative team environment
• Excellent communication skills in English; Spanish is a plus

• Competitive monthly salary with performance-based incentives
• Fully remote work flexibility from anywhere in Mexico
• Opportunities for professional development and certifications in cloud technologies
• Access to FICO's learning resources and internal training programs
• Health and wellness benefits, including medical insurance options
• Collaborative and inclusive company culture with team-building events