As a Senior Business Systems Analyst at Spectrum, you will lead the analysis and optimization of complex business systems to enhance operational efficiency and support strategic initiatives in a dynamic telecommunications environment.

Spectrum is seeking a seasoned Senior Business Systems Analyst to join our innovative IT team. In this pivotal role, you will bridge the gap between business needs and technical solutions, conducting in-depth analyses of current systems and recommending enhancements to streamline operations across our telecommunications services.

Key responsibilities include collaborating with stakeholders to elicit and document detailed requirements, designing workflows and process models, and facilitating the implementation of system upgrades. You will perform gap analyses, develop test cases, and ensure seamless integration of new technologies while adhering to best practices in data security and compliance.

The ideal candidate thrives in a fast-paced environment, leveraging expertise in business process reengineering to drive measurable improvements in efficiency and customer satisfaction. If you are passionate about transforming complex data into actionable insights and contributing to Spectrum's growth in the digital landscape, this opportunity is for you.

• Bachelor's degree in Business Administration, Information Technology, or a related field; Master's preferred
• 7+ years of experience in business systems analysis, with a focus on enterprise software and process improvement
• Proficiency in requirements gathering, documentation, and stakeholder management using tools like Jira, Confluence, or Visio
• Strong knowledge of SQL, data modeling, and business intelligence tools such as Tableau or Power BI
• Experience with agile methodologies and cross-functional team collaboration
• Excellent analytical, problem-solving, and communication skills
• Familiarity with telecommunications industry systems is a plus

• Competitive monthly salary with performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Remote work flexibility and generous paid time off
• Professional development opportunities including certifications and training
• 401(k) retirement savings plan with company matching
• Employee discounts on Spectrum services and wellness programs