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Certified Remote
PUBLISHED
Nov 26, 2025
Join Wallarm as a Technical Support Engineer to provide exceptional technical assistance to customers using our advanced API security platform. Collaborate with a global team to resolve complex issues and ensure seamless user experiences in a dynamic cybersecurity environment.
Wallarm is seeking a dedicated Technical Support Engineer to join our remote team. In this role, you will be the frontline expert helping customers troubleshoot and resolve issues related to our industry-leading API security solutions. You will analyze logs, replicate problems, and implement fixes to maintain high customer satisfaction levels. Collaborating with engineering and product teams, you will contribute to product improvements based on real-world feedback. This position requires a proactive mindset, strong problem-solving skills, and a passion for technology. As part of a global company focused on protecting digital assets, you will play a crucial role in safeguarding organizations from API vulnerabilities. The role is fully remote, offering the flexibility to work from anywhere while supporting our US-based operations.
The employer recommends obtaining this certification to validate your skills and enhance your application.
Note: You can still apply for this position without the certification, but having it will make your profile stand out and may be required to move forward in the hiring process.