As a Technical Writer III at the Texas Health and Human Services Commission, you will develop and maintain high-quality technical documentation for healthcare programs and policies, ensuring clear communication to support public health initiatives and regulatory compliance.

The Texas Health and Human Services Commission (HHSC) is seeking a skilled Technical Writer III to join our team in Austin, Texas. In this senior role, you will play a pivotal part in translating complex health and human services information into accessible, accurate documentation that supports our mission to improve the lives of Texans through effective public health programs.

Your responsibilities will include leading the development of technical documents such as program manuals, policy guides, training materials, and compliance reports. You will collaborate closely with cross-functional teams, including program directors, legal experts, and IT specialists, to gather requirements and ensure all materials align with federal and state regulations. Additionally, you will review and edit existing documentation for clarity, consistency, and adherence to style guides, while implementing best practices for document lifecycle management.

This position requires a deep understanding of healthcare terminology and processes, with a focus on creating user-friendly content that empowers stakeholders, from frontline workers to the public. You will also contribute to process improvements, such as developing templates and workflows to streamline documentation efforts across the agency.

If you have a passion for public service and a talent for making intricate information understandable, this role offers a rewarding opportunity to make a tangible impact on health outcomes in Texas.

• Bachelor's degree in English, Technical Writing, Communications, or a related field; advanced degree preferred.
• Minimum of 5 years of experience in technical writing, with at least 2 years in a senior or lead role within healthcare or government sectors.
• Proven expertise in creating user manuals, policy documents, procedures, and compliance reports.
• Strong knowledge of health and human services regulations, including HIPAA and state-specific guidelines.
• Proficiency in tools such as Microsoft Office Suite, Adobe FrameMaker, MadCap Flare, or similar authoring software.
• Excellent research, analytical, and organizational skills with attention to detail.
• Ability to collaborate with subject matter experts, including clinicians, administrators, and IT professionals.
• Strong communication skills, both written and verbal, to convey complex information clearly.
• Experience with version control systems and document management platforms.

• Comprehensive health, dental, and vision insurance plans with low premiums.
• Generous paid time off, including vacation, sick leave, and state holidays.
• Retirement benefits through the Employees Retirement System of Texas (ERS).
• Professional development opportunities, including tuition reimbursement for relevant certifications.
• Flexible work schedules and potential for remote work arrangements.
• Employee assistance programs for wellness and work-life balance support.
• Access to on-site fitness facilities and health promotion programs.
• Competitive salary with opportunities for performance-based incentives.