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Certified Remote
PUBLISHED
Oct 22, 2025
Join HELPLINE as a Technician/Operations Analyst, where you'll monitor and optimize IT systems to ensure seamless operations and high availability for our clients' infrastructures. This role offers an opportunity to apply technical expertise in a dynamic environment supporting cutting-edge technology solutions.
HELPLINE is seeking a dedicated Technicien / Analyste d’exploitation H/F to join our operations team in ensuring the reliability and performance of client IT environments. In this role, you will be responsible for the day-to-day monitoring of production systems, identifying potential issues before they impact services, and collaborating with cross-functional teams to resolve complex operational challenges.
Key responsibilities include performing routine system checks, analyzing performance metrics, automating routine tasks, and contributing to the continuous improvement of operational processes. You will work with a variety of technologies, including servers, databases, and cloud services, to maintain high standards of uptime and efficiency.
Our ideal candidate is proactive, detail-oriented, and passionate about IT operations. If you thrive in a fast-paced setting and enjoy optimizing systems for peak performance, this position at HELPLINE offers a rewarding path for career growth in the technology sector.
The employer recommends obtaining this certification to validate your skills and enhance your application.
Note: You can still apply for this position without the certification, but having it will make your profile stand out and may be required to move forward in the hiring process.