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Certified Remote
PUBLISHED
Oct 22, 2025
As a Tier 3 Support Engineer specializing in Azure, you will provide advanced technical troubleshooting and optimization for cloud infrastructure, ensuring high availability and performance for enterprise clients. This remote role offers the opportunity to work with cutting-edge Microsoft technologies in a dynamic IT environment.
We are seeking an experienced Tier 3 Support Engineer with expertise in Azure to join our innovative cloud services team. In this critical role, you will handle escalated support tickets, diagnose complex issues in Azure environments, and implement solutions to minimize downtime and enhance system reliability. You will collaborate with development, operations, and customer success teams to resolve advanced technical challenges, optimize resource utilization, and contribute to proactive monitoring strategies.
Key responsibilities include performing root cause analysis on Azure infrastructure problems, automating routine support tasks, and documenting resolutions for knowledge base enhancement. You will also assist in capacity planning, security assessments, and migration projects to Azure, ensuring compliance with best practices and industry standards. This position requires a deep understanding of hybrid cloud architectures and the ability to stay ahead of emerging Azure features and updates.
Our company values innovation and work-life balance, providing a supportive remote culture where your technical expertise can make a significant impact. If you are passionate about cloud technologies and thrive in high-stakes support scenarios, we encourage you to apply.
The employer recommends obtaining this certification to validate your skills and enhance your application.
Note: You can still apply for this position without the certification, but having it will make your profile stand out and may be required to move forward in the hiring process.